· How the experience can impact health care outcomes.

The types of communication that take place between nurses and patients.

Imagine that, in an effort to reduce the number of patient complaints about nursing staff, organizational leadership has asked your department to prepare some preliminary research on a number of different topics. Your topic is patient communication, such as the following:

· The types of communication that take place between nurses and patients.

· The factors that can influence both positive and negative experiences.

· How the experience can impact health care outcomes.

· Strategies that can improve the communication between nurses and patients.


 


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