enterprise resource planning (ERP) systems

Many companies implement enterprise resource planning (ERP) systems but are disappointed by the results when they do not realize the return on investment (ROI) that was projected for the system.

Do some research and post an example of either a successful or failed ERP implementation at a major company. How did it (or did it not) standardize processes across the firm? Explain what the major causes were for the success or failure of the system.

please provide references

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